Managed Cybersecurity — 24/7 SOC, EDR & MDR
Managed cybersecurity from Nairobi — 24/7 SOC monitoring, EDR/MDR endpoint protection, threat hunting, incident response and vulnerability management. Enterprise-grade defence for Kenyan businesses. Call +254 725 722 965.
A security operations centre watching your endpoints, cloud and network around the clock, with analysts who respond to threats instead of forwarding you an alert.
Attacks do not arrive during business hours. Ransomware is deployed at 2am on a Sunday, when nobody is watching, precisely because nobody is watching. For most Kenyan organisations the realistic choice is not between an in-house security team and an outsourced one — it is between round-the-clock monitoring and none, because a 24/7 internal team means at least five analysts before you have covered a single shift rotation.
Neurobyte's security operations centre gives you that coverage as a service. We deploy endpoint detection and response across your laptops, servers and cloud workloads, stream the telemetry into our SOC, and have analysts triage, investigate and contain what matters. The distinction from a tool you buy and install is the word managed: when an endpoint starts encrypting files, we isolate it from the network at 2am. Nobody sends you an email and hopes you read it.
We deliver endpoint detection and response in partnership with Xcitium, and email and file security in partnership with Galaxkey, layered with our own detection engineering, threat hunting and incident response. The result is a security programme sized for organisations that need enterprise-grade defence without an enterprise security budget.
What's included
- 24/7 SOC monitoring — Analysts watching your telemetry around the clock, triaging alerts, investigating what is real, and escalating with context instead of raw noise.
- EDR & MDR — Endpoint detection and response across laptops, servers and cloud workloads, managed by our team — including automated isolation of compromised hosts.
- Threat hunting — Proactive hunts for adversaries already inside the network who have not tripped an alert, guided by current threat intelligence and attacker tradecraft.
- Incident response — Containment, forensics, eradication and recovery when something does happen — including ransomware negotiation guidance and regulatory notification support.
- Vulnerability management — Continuous discovery and risk-ranked prioritisation of vulnerabilities across your estate, with remediation tracked to closure rather than to a ticket.
- Email & file security — Encryption, data loss prevention and anti-impersonation controls with Galaxkey, closing the channel through which most breaches actually begin.
How it works
- Assess — Establish your current posture, crown-jewel assets and realistic threat model — you cannot defend an estate you have not accurately inventoried.
- Deploy — Roll out EDR agents and log collection across endpoints, servers and cloud, tuned to your environment so the noise floor is workable from day one.
- Monitor — Telemetry streams into the SOC. Analysts triage every alert, dismiss the false positives, and investigate the ones that carry real signal.
- Detect & hunt — Detection engineering tunes rules to your environment while threat hunters look for what the rules missed, closing the gap between the two.
- Respond — Confirmed threats are contained immediately — hosts isolated, accounts disabled, persistence removed — then you receive the full incident narrative.
- Report & improve — Monthly reporting your board can read, quarterly posture reviews, and detections that improve continuously from every incident across our client base.
What you walk away with
- 24/7 SOC coverage with defined response-time commitments
- Managed EDR/MDR across endpoints, servers and cloud workloads
- Rapid incident containment, forensics and recovery support
- Continuous vulnerability management with remediation tracked to closure
- Monthly board-ready reporting and quarterly posture reviews
- Direct escalation line to a named analyst who knows your environment
Frequently asked questions
What is the difference between EDR and MDR?
EDR — endpoint detection and response — is the technology. It sits on your laptops and servers, records what processes do, detects malicious behaviour, and gives someone the power to investigate and respond. MDR — managed detection and response — is EDR plus the humans. Someone is actually watching the console, triaging alerts at 3am, hunting for what the tool missed and pulling the network cable when it matters. Organisations regularly buy EDR, discover that nobody has the time or the training to run it, and end up with expensive telemetry that no one reads. Unless you have staffed a 24/7 rotation, MDR is what you actually need.
We are a small business. Are we really a target?
Yes, and more so than large enterprises. Most attacks are not targeted at all — they are opportunistic and automated, scanning the entire internet for an exposed remote desktop port, an unpatched VPN appliance, or a reused password in a breach dump. Small organisations are attractive precisely because they have real money and weak defences, and because they are frequently the softest route into a larger customer's network via a trusted supplier relationship. Ransomware operators run affiliate programmes that make attacking a thirty-person company economically rational.
How quickly do you respond to an incident?
Our SOC triages alerts continuously, and response-time commitments for each severity level are defined in your service agreement rather than left to goodwill. For a critical detection — active ransomware behaviour, confirmed hands-on-keyboard intrusion — containment actions such as isolating the affected host begin immediately and do not wait for you to answer the phone, because during that delay the encryption spreads. You are contacted in parallel, not first. Existing clients also reach a named analyst directly rather than opening a ticket in a queue.
Do we need to replace our existing antivirus?
Usually, yes. Traditional signature-based antivirus recognises malware it has seen before, which is why it is largely blind to fileless attacks, living-off-the-land techniques using legitimate Windows tooling, and the freshly compiled ransomware payloads that make up modern intrusions. EDR watches behaviour instead of signatures: a process spawning PowerShell to encrypt files rapidly is stopped regardless of whether that binary has ever been seen anywhere before. We assess what you have during onboarding, and where the existing product genuinely provides adequate coverage we will say so rather than sell you a replacement.
We think we have been breached right now. What do we do?
Do not power the machines off, and do not start rebuilding. Powering down destroys memory-resident evidence and rebuilding destroys the forensic trail you will need to establish what was taken — which determines your legal notification obligations. Disconnect affected systems from the network, preserve the logs, and call us on +254 725 722 965. Our incident response team can engage remotely within the hour to contain the intrusion, establish scope, and support the notification the Kenya Data Protection Act requires if personal data was involved.
Do you monitor cloud environments as well as endpoints?
Yes. Identity is the perimeter now, so cloud coverage matters at least as much as the endpoint. We ingest telemetry from AWS, Azure and Google Cloud, from Microsoft 365 and Google Workspace, and from your identity provider — the impossible-travel sign-in, the mailbox forwarding rule silently added to a finance director's account, the new privileged role assigned outside change control. Those are the signals that catch business email compromise, which costs Kenyan organisations more in practice than ransomware does.